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+91 89215 94208
Shipping Policy
Effective Date: 24.04.2025
Last Updated: 24.04.2025
1. Order Processing
We are dedicated to promptly processing and dispatching orders. When you order through our website or customer care team, we aim to process it within 1-2 business days.
2. Shipping Locations
Kerala Metal Art is pleased to offer worldwide shipping.
3. Shipping Methods
We collaborate with reliable courier services to ensure the secure and timely delivery of your orders. The shipping method and estimated delivery time will be presented during checkout.
4. Shipping Charges
Shipping charges are calculated based on package weight, shipping location and the chosen shipping method. Currently, Kerala Metal Art offers “Free Shipping” all over India. Any changes to our shipping fees will be communicated to our regular customers through email.
5. Delivery Time
The estimated delivery time varies based on location and the selected shipping method. Typically, orders are delivered within 3-7 business days from the date of dispatch. Please note that delivery times may extend for remote locations or during peak seasons.
6. Tracking Your Order
Upon dispatch, you will receive a shipping confirmation email containing a tracking number. Utilize this tracking number to monitor the status of your shipment until it reaches your destination.
7. Delayed or Undelivered Shipments
While we make every effort to ensure timely deliveries, unforeseen circumstances such as natural disasters or public holidays may cause delays. If your order is significantly delayed or undeliverable, please get in touch with our customer care team for a prompt investigation and resolution.
8. Incorrect Shipping Information
Please verify that the shipping address and contact details provided during checkout are accurate and complete. Kerala Metal Art cannot be held responsible for delays or non-delivery caused by incorrect or incomplete information. Notify us immediately if there are any changes to your shipping details after placing the order.
9. Damaged or Missing Items
We take utmost care in securely packaging our products. If you receive a package with damaged items or any missing products, please notify our customer care team within 48 hours of delivery. We will promptly arrange for a replacement or refund as appropriate.
10. Multiple Shipments
Sizable orders containing multiple items may be shipped separately to ensure safe and efficient delivery.
Our Shipping Policy is subject to change, and any updates will be posted on our website. Don’t hesitate to contact our customer care team for further questions or concerns about shipping or delivery. Kerala Metal Art is committed to providing a smooth and satisfying shipping experience for all our valued customers. Thank you for choosing Kerala Metal Art.
Contact Us
For any Shipping-related inquiries or requests, please get in touch with us.
Kerala Metal Art
Address: Kadambattu, Mullassery kadavu, Near Mullassery Kadavu Road, Mannar, Alappuzha District, Kerala 689622.
Phone: +91 89215 94208
Email: support@keralametalart.com
Via this Link: https://keralametalart.com/contact/